• Senior System Administrator (L3)

    Job Locations IN-MH-Mumbai
    Job ID
    2018-1674
    Category
    DCOPS/DCMON
  • Overview

    Site Reliability Engineering (SRE) is a discipline that incorporates aspects of software engineering and applies that to IT operations problems. The main goals are to create ultra-scalable and highly reliable software systems. 

    This opening is for Site Reliability Engineering team for Cloud Operations. This team is responsible for managing and maintaining our Datacenter server / cloud operations.

    Responsibilities

    • Maintenance and support of Windows and Linux server environment.
    • Maintain and monitor systems to ensure high availability to the business
    • Maintain IT procedures and documentation.
    • Provide support for all technologies managed by the team.
    • Monitor and respond to incidents and requests in the workflow management tool
    • Adhere to the change management policy
    • Work on an out of hours support rota to address business critical support issues
    • To contribute or otherwise assist as required by IT Management
    • Thorough knowledge of and compliance with Continuum procedures and standards
    • Must have a generic knowledge of system management best practices, monitoring, change control, etc.; as it relates to the datacenter as well as end users.

    Qualifications

    Qualities and skills required

    Essential:

    • Able to demonstrate ability to undertake the above responsibilities
    • Excellent written and communication skills
    • Willingness to assist others and learn new skills
    • Excellent customer service skills.
    • Able to work independently and as part of a team
    • Able to build good relationships at all levels, internally and externally
    • Resilient to cope with conflicting demands and tight deadlines, able to prioritize duties and Work under pressure while remaining calm and professional at all times
    • Ability to manage sensitive and sometimes confidential information

    Core Skills:

    • Virtualization- (VMware/Hyper-V) / Responsible for all day-to-day management of the VMs including: installation, upgrades, troubleshooting, patching, and backup and recovery.
    • Virtualization- AWS Cloud
    • Storage Management / Cisco UCS /
    • Wintel / Linux / - Installation & Configuration & Management, Troubleshooting.
    • Scripting and Automation (PowerShell, Ansible, Python, other tools).
    • Performance Troubleshooting of Windows and Linux Server
    • Configure and Troubleshoot IIS and Tomcat Apache web server.
    • Patch Management on Linux and Windows environment.
    • Worked on Patch Management tools such as WSUS/SCCM.
    • Knowledge about different monitoring and Reporting tools as applicable for Hybrid Environments.
    • Good team work, communication skills and an ability to work to deadlines are essential

    Education :- Any Graduate or releated to computer science degree

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